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Frequently Asked Questions

FAQ Topics

General Information

Q Where can I find out about special offers and promotions?

Delivery Information

Q How long will my order take to arrive?
Q Will I need to pay for customs duties or fees?

Order Information

Q What payment methods do you accept?
Q Can I refund or exchange my item?

Technical Information

Q Do I need to set up an account to order?
Q I am having difficulties making selections and placing my order, what can I do?
Q I have forgotten my password, how can I find out what it is?
Q Do you store my information when I make an order?
Q What security do you have on your website?